Shipping and Delivery
Your order is dispatched in 1 to 2 working days .
Our average delivery times are then 3 to 4 working days throughout Europe.
Count a few more days for shipments to the rest of the world.
We deliver everywhere in Europe & the rest of the world
Delivery costs vary according to the service chosen and the destination.
4.90€ & 6.90€ for France.
9€ for Europe.
14.9€ for the rest of the world.
From 100€ of purchase , delivery is FREE for orders in France & 200€ for orders in Europe.
Our company is based in France and we are a 100% French brand.
We work with different suppliers sorted with high quality criteria all over the world.
Your items are delivered via Colissimo or Mondial Relay for France . Mondial Relay Home international for shipments in Europe
Deutsch Post for shipments to the rest of the world
Don't worry, if your order hasn't shipped yet, contact us immediately and we'll be happy to update your information. Otherwise and in accordance with our general conditions of sale, once an order has been sent from our warehouse, no more changes can be made.
The times for picking up a package depend on that of the chosen relay point.
Please refer to their website.
This site is 100% secure. And to tell the truth, we could even say that it is 300%.
Here's why :
First, the site you are visiting is on an HTTPS server (the little green padlock on the left side of the URL of this page is there to remind you).
Most sites only secure their "basket" and everything related to the payment of orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.
Finally, regarding payment, we use Stripe, which is the reference in terms of Internet transaction security.
Currently, you can pay by Credit Card, Paypal & Amazon Pay on our site.
We do not accept bank checks, bank transfers or payment on receipt.
Returns and Refunds
All returned products must be in perfect condition (see conditions in our Return and Refund Policy ).
A contact form is available to you in the " Make a return " tab.
If your request is accepted, you will be able to access our returns portal, in a few steps you will be able to print your mailing label.
All that remains is to drop off your package at your local post office.
See our RETURN AND REFUND POLICY .
For any partnership proposal, do not hesitate to send us an email or contact us on the networks!
If you still have any questions, you can contact us by email at firstname.lastname@example.org .
Your Satisfaction is 100% Guaranteed!